AI
3 posts in this category.
AI Agents for Business Operations: 5 High-ROI Use Cases in 2026
AI agents went from hype to demonstrable ROI in 2026. The pattern isn't 'AI replaces humans for everything' — it's targeted agents for narrow workflows where AI is genuinely better than off-the-shelf SaaS. Here are five use cases with real numbers, what they cost, and the stack we use.
AI Voice Agents for Inbound Lead Qualification: A 2026 Playbook
Voice AI went production-ready in 2026. Latency under 700ms, fully-loaded cost under $0.10/minute, models capable of natural conversation. The limiter is no longer technology — it's design. This is the playbook for deploying an AI voice agent on your toll-free number that doesn't feel robotic.
How AI Is Changing What Counts as Custom Software in 2026
For 30 years 'custom software' meant deterministic code: same inputs, same outputs. In 2026 the most useful custom software is a hybrid — deterministic code for the parts that need it, AI agents for the parts where reasoning beats rigid rules. This changes how things get built, what they cost, and what becomes possible.